Frequent questions on authentication
Where do I find the domain and user name to use for authentication?
If you are not sure, please proceed as follows:
- Enter the command: echo %userdomain%\%username% into the command line and confirm your entry with Enter. If your computer is not signed on to a domain, your computer name will appear instead of the domain name.
Get the user name in the command line.
Where do I find the computer name for, running activities?
If you are not sure, please proceed as follows:
- Call the command line under Run… in the Start menu. Enter the command cmd in the dialogue.
- Enter the command: echo %computername% and confirm your entry with Enter.
Get the computer name in the command line.
How can I check my access rights on the target computer or the target folder?
If you are not sure if your entries are correct, you can view them under Program settings/Security and recheck them.
Checking access rights in O&O DiskImage
Alternatively, you can check your access rights on the target computer in the properties of the corresponding target folder under “Security” in Windows Explorer.
- Click in the context menu of the folder on Properties and then on Security. All user with access to the folders will be listed.
Although I have already entered my authentication data for a network drive, I am asked again once for every activity.
It is possible that you are requested to re-enter your authentication data for an activity like the restoration of an network drive image. The reason for this can be traced back the Windows. Certain dialogs, e.g. the browser dialog are not originally from O&O DiskImage but from Windows. Windows doesn’t have access to your O&O DiskImage authentication data, it is necessary to re-enter the access data for the selected drive.